$25 per 20 minutes a team is kept waiting past the reservation time. The DDi drivers will wait 10 minutes past the reservation time at no charge to the client. Once 20 minutes has passed, the wait fee will be charged in addition to the cost of the ride for each twenty minute increment the drivers are kept waiting.
There is no fee as long as reserved rides are canceled at least 30 minutes prior to the scheduled reservation time. In the event a ride is canceled less than 30 minutes prior to the scheduled time, a $35 cancellation fee will be billed to the client’s DDi account. This fee must be paid in full before requesting another ride, or the client will be refused DDi service.
We are proud to provide our services to the entire Twin Cities metro area. Clients who live outside of the 494/694 bypass loop should contact us to ensure that we can provide service. We look forward to getting you and your car home safely.
DDi takes the safety of our customers and drivers very seriously. We reserve the right to cancel services when weather advisories indicate dangerous driving conditions. We will make every effort to notify customers who have scheduled reservations no later than 60 minutes before the scheduled service, or as soon as we decide to shut down due to changing weather conditions.